Warranty Information

Tier One

Standard 5-Year Warranty

ECHOLAC guarantees security and functional integrity. This global warranty covers manufacturing defects on structural aspects including outer shell matrices, precision wheels, ergonomic carry handles, and built-in TSA-approved locking components from the initial date of purchase.

Guaranteed Parts Coverage

Outer shell physical integrity and cracks
Hinomoto® silent dual-wheel system defects
Aluminum multi-stage trolley handles
TSA008 lock mechanism malfunctions

Premium Cover

Select Models 10-Year Warranty

Reserved for our pinnacle of engineered luggage. Enjoy a full decade of global reassurance. Registration is required within 30 days of purchase to validate this expanded safety net.

Eligible Premium Series

Celestra Front Access V.3
Celestra Trunk Plus V.2
Shogun Evo (Aluminum)
Logic Pro / Dynasty / Dynasty Trunk

Scope

What Is Covered vs. What Is Not Covered

Covered

Manufacturing defects on structure, wheels, handles, and integrated locks as stated on the existing warranty page.

Not covered

Impact/transit damage, wear, misuse, consumables, and contents. Airline damage should be reported to the airline.

External registration remains the existing destination until a new workflow is approved.